Amazon Hiring Freshers 2016, 2017, 2018 in Bangalore For Multiple Positions On March 2019

Amazon Hiring Freshers 2016, 2017, 2018 in Bangalore For Multiple Positions On March 2019



Company Name: Amazon

Job Location: Bangalore

Experience: Freshers

Job Category: BPO

Job Position: Multiple Positions (Seller Support Associate, Transaction Risk Investigator)

No.of Openings: 30

Salary: Rs. 2,75,000 – 4,00,000/- per annum

Qualification: Any Graduation,  Post Graduation

Year of Passing: 2016, 2017, 2018 Passouts

Eligibility Criteria:

UG: BE, BTech, BSc, BCom, BCA, BA, BBA, BBM, BBS, BCM.
PG: ME, MTech, MCom, MCA, MA, MBA, MMS.

Job Description:

Seller Support Associate:


  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.


Seller Support Associate (Eligibility Criteria):


  • Language: English proficiency
  • 6 + months experience within a customer service /contact Centre environment would be an advantage
  • Demonstrated desire to expand skills into new areas.
  • Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
  • Business acumen in areas of e-commerce and retail is advantageous.
  • Process improvement awareness and experience.
  • Enthusiasm and strong self-motivation.
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Ability to embrace constant change with flexibility and good grace.
  • Demonstrate appropriate sense of urgency and adaptability in response to changing business needs.
  • Demonstrates effective communication, composure, and professional attitude.
  • Exemplary performance record, particularly with regard to quality & productivity.
  • Transaction Risk Investigator: 

  • Demonstrated ability to exceed expectations with regard to performance and individual contribution
  • Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns
  • Demonstrated positive, results oriented attitude
  • Ability to effectively manage time, and individually prioritize multiple tasks of competing priority
  • Ability to maintain high levels of confidentiality and data security standards
  • Experience with Microsoft Office, including Outlook, Word, and Excel
  • 24/7/365 availability, including willingness to work on weekends, nights and outside of the standard work day (as required)
  • Demonstrate flexibility to work overtime hours as per business requirement
  • Six-Sigma / Lean knowledge would be a plus.


Transaction Risk Investigator (Eligibility Criteria):


  • Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response.
  • Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers.
  • Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.
  • Excellent problem solving skills.
  • Demonstrated ability to analyze problems logically.
  • Self disciplined, diligent, proactive and detail oriented.
  • Strong time management and organizational skills.
  • Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent.
  • Excellent ability to determine situational needs and provide appropriate solutions.

Note:


  • For Transaction Risk Investigation role it would be 12 months contract.



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