Open Text Freshers Job Openings For Technical Specialist @ Bangalore

  • Providing high-quality technical support, effectively analyzing issues, providing issue resolution, and customer notification.
  • Submit and provide new content to a knowledge base
  • Manage Customer Accounts as requested
  • Participate in documentation and product review
  • May provide technical leadership and training for new and existing products within the technical area
  • Perform other/additional duties and projects that may be periodically assigned.
  • Must be able to work the night shift, shift rotation, holidays
  • Potential on-call rotation
  • Potential Weekend work
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