Walk-in Drive @ Infosys Bpm-technical Voice Process !! L1 Helpdesk - Pune

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Walk-in Drive @ Infosys Bpm-technical Voice Process !! L1 Helpdesk

Infosys BPM Limited
International Technical Voice Process
Any Graduate
0 - 2 yrs
50,000 - 2,00,000 P.A.
29th May 2018
10 AM onwards

Job Description:

  • Execute transactions as per prescribed guidelines and timelines. Follow predefined procedures with the objective to meet performance parameters.
  • Communication and Customer Service Skills
  • Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
  • Display Ownership and accountability
  • Quickly build trust and confidence with customer
  • Own and resolve customer issues efficiently, effectively and empathetically
  • Excellent comprehension and articulation skills
  • Excellent communication skills written
  • Demonstrate positive attitude
  • Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues, to resolve customer issues

Company Profile:

Infosys BPM Limited
Infosys BPM, the business process outsourcing subsidiary of Infosys (NYSE: INFY), is an end-to-end outsourcing services provider. Infosys BPM addresses your business challenges and unlocks business value by applying proven process methodologies with integrated IT and business process outsourcing solutions. The company applies business excellence frameworks to significantly reduce costs, enhance effectiveness, and optimize business processes. The company focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through reduced costs, ongoing productivity improvements, and process reengineering.

Walk-in Address:

INFOSYS BPM 45-B Wing, Kapila Towers, Behind Dr. Batra, Ambedkar road near Pune RTO & Railway Station, Pune 41100

Contact Details:

Recruiter Name: Pallavi
Contact Company: Infosys BPM Limited
Website: https://www.infosysbpm.com/

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