Career Opportunities: Jr. Customer Service Executive - Telecom Network Operations and Maintenance - 11001 (243404)

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Career Opportunities: Jr. Customer Service Executive - Telecom Network Operations and Maintenance - 11001 (243404)

Tata Communications Ltd
Jr. Customer Service Executive
Any Graduate
1-3 years
Not Disclosed

Job Description:

  • 1-3 years of experience in managing Operations for various UC network services/products etc.
  • Experience of Service Assurance/NOC environment
  • Experience with configuration of Cisco IP phones, Testing & Troubleshooting
  • Hands On experience on Cisco RTMT & PCA tool.
  • Good Knowledge of Cisco HCS & Skype for Business Platform
  • Strong understanding of VOIP, VMware & Cloud Computing concepts
  • Hands On experience of TCP IP networking (including LAN, WAN, & WLAN) & SIP
  • Understanding of Telephony, Network & Routing protocols
  • Strong Communication skills
  • Experience and strong ability to deal in different time zones

Company Profile:

Tata Communications Ltd
Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers. The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and collocation space worldwide. Tata Communications depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in operators in South Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited) and Nepal (United Telecom Limited). Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange. (NYSE: TCL)

Contact Details:

Recruiter Name: HR
Contact Company: Tata Communications Ltd

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