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CONVERGYS India Services Pvt Ltd
Inbound / Outbound Technical Support
Any Graduate
1 - 6 yrs
1,00,000 - 4,50,000 P.A.
29th May - 30th June 2018
12 PM onwards

Job Description:

  • Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing.
  • Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
  • Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
  • Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.
  • Any Graduate - Any Postgraduate - Any Undergraduate - Drop out (Experienced) / (pursuing with 12 months technical support experience.
  • Salary upto 4.5LPA
  • Excellent verbal skills in English Language.
  • SERVER knowledge is must.
  • Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems

Company Profile:

CONVERGYS India Services Pvt Ltd
Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Walk-in Address:

Convergys India Pvt Ltd RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh | Pune 411007 Must Mention Amreen Sabha on top of your CV. Contact Number:-Amreen Sabha 9886210024 Email:- Amreen.Sabha@convergys.com

Contact Details:

Recruiter Name: Amreen Sabha
Contact Company: CONVERGYS India Services Pvt Ltd
Website: http://www.convergysindia.in/
Telephone: 9886210024

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