Hiring for Technical Support Associate - Tausif - Pune


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Hiring for Technical Support Associate - Tausif

CONVERGYS India Services Pvt Ltd
http://www.convergys.com/
Technical Server Support process
Any Graduate
1 - 6 yrs
2,50,000 - 4,50,000 P.A.
Pune
31st May - 5th June 2018
2 PM onwords

Job Description:

  • US Voice Tech support. Good Communication Skills required
  • UG / Grad both eligible with 1year of documented Technical/ Semi -Tech Experience
  • Internal Students not eligible
  • Designation offered : Technical Support Associate
  • Core Competencies/Skills/Knowledge :
  • Strong Problem Solving and Troubleshooting Skills & thinks logically.
  • Working knowledge of personal computer architecture and network architecture.
  • Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies).
  • Server support operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA
  • Working/knowledge of Microsoft Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional

Company Profile:

CONVERGYS India Services Pvt Ltd
Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Walkin Address:

Convergys India Service Private Limited RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh | Pune 411007 Contact Person- AYESHA Must Mention (Ayesha) on top of your CV

Contact Details:

Recruiter Name: Tausif Sayyed
Contact Company: CONVERGYS India Services Pvt Ltd
Website: http://www.convergys.com/
Telephone: 7030141727

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