Hiring for Technical Support Associate - Pune

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Hiring for Technical Support Associate - Pune

CONVERGYS India Services Pvt Ltd
Technical Support Associate
Any Graduate
1 - 6 yrs
Not Disclosed
21st May - 25th May 2018
12 AM onwards

Job Description:

  • Please mention the job code as "MS-CVG" on your resume while applying for the walk-in interview OR please get the print out of this Job Posting.
  • Strong Problem Solving and Troubleshooting Skills & thinks logically.
  • Working knowledge of personal computer architecture and network architecture.
  • Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies).
  • Server support operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA
  • Working/knowledge of Microsoft Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional
  • MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended.
  • Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage.
  • Financial Service Agreement : There is a mandatory Financial Service Agreement for a period of 1 year .
  • Rounds of Interview : PI , Tech Specific Paper Test , Tech Ops Round , Online Assessment .

Company Profile:

CONVERGYS India Services Pvt Ltd
Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Walkin Address:

Convergys, RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh, Pune 411007

Contact Details:

Recruiter Name: Monica Singh
Contact Company: CONVERGYS India Services Pvt Ltd
Website: http://www.convergys.com/
Telephone: 8007592266

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